Returns & Cancellations
Due to the fact that our scrubs are custom made to order, we cannot accept non-damaged returns for any reason. Please double check your information before submitting the order. We will work with you at the beginning of the order to insure the best possible fit and work with you after receiving them if you do have concerns. We want you to be happy!
No changes to the order will be accepted after the day of order. Any order cancelled will be charged a cancellation fee of $50.00 or up to 1/2 the cost of the order(depending on how far along we are) to cover our labor and materials costs already incurred. Or if the garments are in sewing and close to shipping we would not be able to cancel the order.
Please remember, we make the items to order so your clothing will generally take 3 1/2 to 5 weeks for us to make. If you need your order by a certain date let us know NOW by leaving us a note in the order notes section of checkout- we usually can accommodate any rush orders and will notify you if there is any additional charge or concern.